Get in Touch With Our Team
Need help? Our support team is ready to assist with account questions, verification, payments, technical issues or general feedback. We aim to respond promptly and can guide you through deposits, withdrawals, KYC checks and promotional queries. For urgent account problems use live chat or call the support line; for document uploads and privacy enquiries use the relevant email address below. We're here to help every step of the way.
| Department | Contact |
|---|---|
| Customer support | [email protected] |
| General enquiries | [email protected] |
| Affiliate enquiries | [email protected] |
| Phone | +44 20 7946 8723 |
| Working hours | Mon-Fri, 09:00-18:00 |
If you need help uploading documents or checking a withdrawal, please contact [email protected] or call the number above. For affiliate partnerships email [email protected]. We aim to acknowledge all enquiries within one business day; complex cases may take longer.
Email Support
Email is the preferred contact method for detailed requests, account issues, or when documents are required. Please send your message to [email protected] with a clear subject line and up-to-date contact details to avoid delays. Cosmobet aims to respond promptly; if contacting about a Cosmo Bet account, include your account ID and a concise description.
Submit Your Inquiry
NameEmailMessageSend messageResponse Time
Support response times: most enquiries are answered within one business day. Simple account and payment queries are typically handled fastest, while complex verifications, security or compliance cases can take longer as they may require additional checks or third party input. If your issue needs more time we will keep you informed and provide an estimated resolution timeframe.
Feedback
We welcome your feedback, suggestions and ideas to help improve the site. Tell us about features, game selections or payment options you’d like to see, or report any issues you encounter. Every message is read by our team and used to refine the service and user experience. Please get in touch; your input helps shape future updates.