Cosmobet Casino Responsible Gambling

At Cosmobet we are committed to safer gambling and to helping customers keep play controlled and enjoyable. We aim to provide clear tools and guidance so players can manage time and spend, recognise signs of risky behaviour, and find support when needed. Our approach focuses on practical controls, prompt assistance and straightforward options for taking a break.

Player protection principles

We put player safety first. That means offering easy-to-use limits, transparent account controls and prompt action when a player asks for help. We encourage responsible play and expect customers to stick to budgets and timeframes that suit their personal circumstances.

Activity-control tools

Account limits

Players can set deposit limits, session time limits and wager caps on their account. These settings are available in your account area and can be adjusted up or down. Changes may be subject to cooling-off periods for increases.

Time and session controls

Use reality checks to remind you how long you have been playing and set automatic session time-outs. These alerts help prevent long, continuous sessions and give you a prompt to pause for a break.

Deposit limits

You can set daily, weekly or monthly deposit limits. Limits are flexible and designed to suit different budgets. If you need help setting or adjusting a limit contact our team at [email protected].

Loss limits

Loss limits are available to cap how much you can lose over a set period. These limits work alongside deposit and wager controls to help keep spending within an agreed range.

Time limits and breaks

Short account time-outs and longer cooling-off periods are provided to help you step away when needed. You can select temporary breaks of various lengths from your account settings, or request a longer exclusion via customer support.

Self-exclusion

If you need to stop playing for a longer period you can choose self-exclusion. Self-exclusion blocks account access for the chosen period and can be arranged via your account settings or by contacting [email protected]. We will respect your request and process it promptly.

Recognising signs of problematic behaviour

Warning signs include regularly chasing losses, spending more than intended, neglecting commitments or feeling unable to stop. If you notice these changes in yourself or someone else act early and use the tools available.

Tips for staying in control

Set clear deposit and time limits, stick to a pre-planned budget, take regular breaks and avoid using gambling to cope with stress. Share access controls with a trusted person if that helps maintain accountability.

Professional help and support organisations

If you need further help, speak to a trained adviser. In the UK you can contact organisations such as GamCare, Gambling Therapy and Gamblers Anonymous for confidential support. For account assistance or to request a self-exclusion, contact [email protected]. You may also see Cosmo Bet referenced in some site areas; whichever label appears, the same support options apply.