Terms of Use

These Terms and Conditions set out the rules for the use of services provided by Cosmobet and explain the relationship between us and our users. We ask you to read these terms carefully before creating an account or placing bets. By registering or using the site you agree to comply with these terms, any applicable promotion rules, and any other policies we publish.

Account responsibilities

You are responsible for keeping your account information accurate and secure. Only one account per person or household is permitted unless we agree otherwise. You must not share login credentials and you must notify us promptly if you suspect unauthorised access. We may suspend or close accounts where we suspect misuse, fraudulent activity, identity issues, or breaches of these terms.

Eligibility requirements

Accounts are available only to persons who meet the legal age and capacity to gamble in their jurisdiction. We require identity verification before processing withdrawals and at other times as needed to comply with our checks. If you cannot provide the requested documents within a reasonable period we may restrict account activity or close the account and return funds as permitted by our policies.

Acceptable platform use

Use of the site must comply with applicable laws and these terms. You must not use the platform to launder money, to place bets on behalf of others, or to attempt to circumvent geographic or account limits. Abusive behaviour towards staff, automated scraping, or attempts to manipulate games and promotions will result in account action, including withholding of funds where appropriate.

General bonus and promotion rules

Any active promotion or welcome bonus is subject to specific terms which will be published at the time of the offer. Promotions typically include eligibility criteria, wagering requirements, maximum bet limits, and expiry periods. We reserve the right to refuse or reclaim bonus funds in cases of abuse, error, or where the promotion terms are breached.

Deposits and withdrawals

Payment methods and limits are shown in the cashier. All deposits must be made from an account in your name. Withdrawals may be subject to verification checks and processing times; we may require additional documentation to complete a payout. We reserve the right to set or change deposit, withdrawal and currency limits, and to apply checks to comply with our policies.

Payment checks

Where required we will carry out identity, source-of-funds and payment checks. Processing times and minimums vary by method. We will notify you of any delay and the steps needed to complete a withdrawal request.

Dispute resolution

If you have a complaint please contact our support team at [email protected] so we can investigate. We will aim to resolve disputes promptly and fairly. If you remain dissatisfied we will explain the available escalation options in our final response.

Updates to terms and conditions

We may amend these terms from time to time. Material changes will be notified by email or by notice on the site. Continued use of the service after notification constitutes acceptance of the updated terms. For clarity, when using Cosmo Bet you accept that we may update operational rules to reflect changes in service, legal requirements or risk management practices.